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Privacy Policy | Vancouver Island Cargo

Effective Date: December 11, 2024

At Vancouver Island Cargo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.


Information We Collect

We may collect the following types of information:

  1. Personal Information:

    • Name

    • Email address

    • Phone number

    • Company name

    • Shipping and billing addresses

  2. Non-Personal Information:

    • Browser type

    • Device information

    • IP address

    • Cookies and similar tracking technologies

  3. Service Data:

    • Details about your shipments, such as destination, freight type, and service preferences.


How We Use Your Information

We use the information collected to:

  • Provide and manage our freight and logistics services.

  • Communicate with you regarding your inquiries, bookings, and updates.

  • Improve our website, services, and user experience.

  • Comply with legal obligations and enforce our terms of service.

  • Send promotional communications (only if you have opted in).


How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

  • Service Providers: For logistics, shipping, payment processing, and other essential services.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Partners: For services you have requested involving third-party carriers or brokers.


Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.

  • Deletion: Request the deletion of your data.

  • Data Portability: Receive a copy of your data in a structured, machine-readable format.

  • Opt-Out: Withdraw consent or opt out of promotional communications.

To exercise your rights, please contact us using the details provided below.


How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including:

  • Encryption of sensitive data.

  • Regular security audits and monitoring.

  • Restricted access to personal data.


Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Disabling cookies may impact some functionalities of our site.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.


Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Vancouver Island Cargo
5948 Tower Pl, Duncan BC, V9L 0E1
info@vanislecargo.com
250-701-4935

Thank you for trusting Vancouver Island Cargo with your logistics needs. Your privacy is important to us.