Effective Date: December 11, 2024

Welcome to Vancouver Island Cargo. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please refrain from using our website and services.

1. Definitions

• "Company" refers to Vancouver Island Cargo.

• "Services" include freight, logistics, and related offerings provided by the Company.

• "Customer" refers to any individual or business utilizing the Company’s services.

• "Website" refers to and its associated pages.

2. Use of Services

1. Customers must provide accurate and complete information when booking or inquiring about services.

2. Use of our services for illegal purposes or to transport prohibited items is strictly prohibited.

3. The Company reserves the right to refuse service to any customer at its discretion.

3. Payments and Fees

1. All payments for services must be made in accordance with the agreed terms outlined during booking.

2. Additional charges may apply for unforeseen circumstances, such as delays due to incorrect documentation or inaccessible delivery locations.

3. Late payments may incur interest or penalties as permitted by law.

4. Shipment Terms

1. The Company will make every reasonable effort to deliver shipments on time but cannot guarantee delivery times due to unforeseen circumstances.

2. Customers are responsible for ensuring their shipments comply with all applicable laws and regulations.

3. The Company is not liable for delays caused by weather, government actions, customs inspections, or other events beyond its control.

5. Limitations of Liability

1. The Company’s liability for lost, damaged, or delayed shipments is limited to the value declared by the Customer, up to a maximum amount specified during booking.

2. The Company is not liable for indirect, incidental, or consequential damages arising from the use of its services.

3. Customers are encouraged to obtain additional insurance for high-value shipments.

6. Intellectual Property

1. All content on the Website, including text, images, and graphics, is the property of Vancouver Island Cargo and protected by copyright laws.

2. Unauthorized use of the Website’s content is strictly prohibited.

7. Privacy

Use of our services is subject to our Privacy Policy which explains how we collect, use, and protect your personal information.

8. Modifications to Terms

The Company reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Continued use of our services constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia. Any disputes will be resolved in the courts of British Columbia.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Vancouver Island Cargo
5948 Tower Pl, Duncan BC, V9L 0E1
info@vanislecargo.com
250-701-4935

Thank you for choosing Vancouver Island Cargo. We look forward to serving your freight and logistics needs.